Tom and Jerry's Auto Service

Auto repair shop
4.7 4.7 from 443 Google reviews
Address1701 Kenny Rd, Columbus, OH 43212
BBB ratingA+ View on BBB →

Hours

See the full week
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed

Reviews & Ratings

G Google 4.7 4.7 · 443 reviews on Google See all on Google →
1.0 R 2026-07-20 · via Google

Horrible pricing. Was quoted 1k for a quick fix that I ended up having to do myself. They piled on additional “issues” that didn’t need to be fixed. Glad I got out of that mess.

5.0 erica b. 2026-07-17 · via Google

This place has great customer service. They were very informing of the status of my car and what needed to be done. They also had it repaired same day as drop off. Would definitely use again.

5.0 Sonja M. 2026-05-24 · via Google

Great communication!

Yelp 10 recent reviews See all on Yelp →
5.0 Tierney R. 2025-02-01 · via Yelp

been going to these guys for about 3 years now and they're fabulous! everything from the service to the front desk is a well oiled machine. I also like how they have diagnosis updates they text you a link for so you can do your own…

1.0 Jason D. 2024-11-22 · via Yelp

Wow! This place is a complete rip off. $140 Oil change and tire rotation?! Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over…

1.0 Julia F. 2024-09-12 · via Yelp

If I could give less than one star then I would... do NOT come to this place. I read the reviews to try and find a reliable, reasonably priced auto body that I could continue to go to. Had an issue with my AC, was told the entire system…

Facebook 10 recent reviews See all on Facebook →
👍 Recommends MG S. 2025-04-15 · via Facebook

Five-Star Review for Tom and Jerry’s Auto in Columbus, Ohio My son lives two hours away from us, and when his car unexpectedly broke down, we were in a bit of a panic trying to help from afar. I came across Tom and Jerry’s Auto online and…

👎 Doesn't recommend Julia F. 2024-09-12 · via Facebook

If I could give less than one star then I would… do NOT come to this place. I read the reviews to try and find a reliable, reasonably priced auto body that I could continue to go to. Had an issue with my AC, was told the entire system…

👍 Recommends James J. 2024-07-02 · via Facebook

100% family care. my car broke down and I am out of town. The owner sat down with me and offered me a place to stay for a few days instead of being homeless. I hope my car breaks down nearby again just so I can see Jerry :) James…

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