Priority 1 Automotive Services is an auto repair shop in Waterloo, IA. It holds a 4.7 star rating from 168 customer reviews. Read the reviews below, or call (319) 232-0351.

Address1607 La Porte Rd, Waterloo, IA 50702
Good to knowComes to youWheelchair accessible entranceWheelchair accessible parkingOil changesRestroomBy appointment
PaymentsCredit cards, Debit cards, Tap to pay
BBB ratingA+ BBB Accredited View on BBB →

Priority 1 Automotive Services Reviews & Ratings

Customer reviews 4.7 4.7 · 168 reviewschecked 2026-09-19

What Customers Mention

The topics that come up most in its Google reviews, and how many reviews raise each one.

Fair pricing 9Family owned 6Honest staff 5Friendly employees 4Honest mechanics 3Oil change 3Scheduling 3Wait time 2
Yelp 5 recent reviews See all on Yelp →
5.0 Josh R. 2021-01-02 · via Yelp

I have been having our cars serviced for years at Priority One. They have always been honest and fair. There has been a number of occasions that I've walked out with an easy fix and no bill. Or hard news and suggestion that didn't put…

5.0 Patty J. 2017-05-02 · via Yelp

We have taken our cars and trucks to Priority 1 for many years for oil changes, brake work, engine repairs and tires and been very satisfied. We make appointments in advance. We find their staff hard-working, knowledgeable, honest and…

5.0 Donna S. 2016-08-02 · via Yelp

Priority One is the best. We have used them for many years. They do a great job and only do what is needed. They don't try to sell you more service if not needed. We highly recommend them to anyone.

Used this repair shop? Leave a review.

Your review appears right here after a quick check. Stick to your own experience — no personal info, no promotion. Your email is never shown.

By submitting, you let us publish and reuse your review, including in our own marketing. Your email stays private. See the Terms of Service.

FOR THE OWNER

Is this your business?

Claiming is free and takes about five minutes. You get to fix the details, add photos, answer reviews, and show a verified badge that puts you above the unclaimed listings in Waterloo.

No card, no contract. Run a shop crew? See the Supercanic franchise program.

Text a Repair AI That Knows Your Car.

Text (413) 288-6349 what the vehicle is doing. It decodes your VIN, checks the open recalls, and walks you through what to check first, in plain words. The first two answers are free.

Text (413) 288-6349
Text (413) 288-6349 and a repair AI diagnoses the problem, finds the parts and walks you through the fix.

Need Work Done in Waterloo? Get a Free Quote.

Tell us what the car is doing. A local mechanic calls you back, most requests get a call back the same day. No fee, no obligation.

💬 Request a Mechanic Quote →

What Car Repairs Cost in Waterloo, IA

Typical independent shop prices at Iowa labor rates, parts and labor, for a midsize car. Each guide shows the price for your vehicle and what to ask before you pay. See all 91 repair cost guides.

Other Auto Repair in Waterloo

More Mechanics in Waterloo, IA

Call (319) 232-0351Get a quote