Pleasant Car Care in Watertown

Auto repair shop

4.6 4.6 from 809 reviews

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Pleasant Car Care in Watertown is an auto repair shop in Watertown, MA. It holds a 4.6 star rating from 809 customer reviews. Read the reviews and hours below, or call (617) 393-3439.

Photo from pleasantcarcare.com, this business's own website.

Services Offered

Suspension RepairElectrical RepairWater Pump ReplacementSwitch ReplacementFuel Pump ReplacementDoor Lock RepairAxle / CV Joint RepairShocks / Struts ReplacementFuel System RepairFuel Injector ReplacementEngine RepairBrake Pads ReplacementPower Steering RepairWindow ReplacementChassis RepairEngine Replacement

As listed on its Google Business Profile. Own it? Claim the listing to set your own list.

Address106 Pleasant St, Watertown, MA 02472

MapOpen the map →

Phone(617) 393-3439

Websitehttp://www.pleasantcarcare.com/

Also onGoogle Yelp Facebook

Good to knowComes to youWheelchair accessible entranceWheelchair accessible parkingOil changesRestroomBy appointment

PaymentsCredit cards, Debit cards, Tap to pay

Hours

See the full week

Monday	7 AM to 6 PM
Tuesday	7 AM to 6 PM
Wednesday	7 AM to 6 PM
Thursday	7 AM to 6 PM
Friday	7 AM to 6 PM
Saturday	7 AM to 3 PM
Sunday	8 AM to 3 PM

Pleasant Car Care in Watertown Reviews & Ratings

Customer reviews 4.6 4.6 · 809 reviewschecked 2026-09-28 See all reviews →

5 star696

4 star32

3 star6

2 star17

1 star58

5.0 Luke R. 2026-08-23

Service was very fast and they kept us informed along the way

1.0 Hainan X. 2026-08-21

Overly aggressive to the point of zealous in pushing for the list of repair. I would have appreciated consultative sell kinda of attitude. Also, poor communication and coordination for my glass repair. I went there with glass repair and…

1.0 jmurray11 2026-08-20

TLDR: After my most recent experience with Pleasant Car Care, I don’t trust them to do good work on my vehicle or be honest about what is/isn’t necessary. If you want an accurate assessment of your vehicle and reasonable prices, this is…

What Customers Mention

The topics that come up most in its Google reviews, and how many reviews raise each one.

Pleasant staff 53State inspection 44Fair pricing 37Tire replacement 30Loaner car 27No upselling 10Brake repair 9Free diagnostic 6

Yelp 10 recent reviews See all on Yelp →

5.0 Kayleen H. 2026-06-02 · via Yelp

I came in on a Friday at 5pm after taking my car to another shop that was going to charge me multiple thousands to get work done. They people at Pleasant car care were so nice and helpful, they immediately fit me in and got my car looked…

1.0 Pa P. 2026-04-14 · via Yelp

I wanted to reiterate the 1-star experiences others have had with this place. I am a mechanical engineer with years of experience of maintaining my cars to over 200,000 miles. When I went there, they took pictures and video of my control…

2.0 James P. 2026-04-02 · via Yelp

It's hard to find an automotive shop that is honest and good, especially among convient ones with easy booking for an appointment. It was so easy for me to have them take a look at my faulty car and have them come up with a diagnostic…

Facebook 5 recent reviews See all on Facebook →

👍 Recommends Serenity S. 2023-08-17 · via Facebook

Commitment to quality and customer service is unmatched!! Charlie and his team are the best! I am the owner of a executive coach service and Pleasant car care is my go to for service on my fleet. ⭐️⭐️⭐️⭐️⭐️

👎 Doesn't recommend Jon T. 2023-04-22 · via Facebook

overpriced. ripping people off

👎 Doesn't recommend Jason W. 2022-06-30 · via Facebook

2022- Take EXTREME CAUTION with this company if you’re not familiar with car repairs!! Look at any estimate with scrutiny, line by line, and research the parts they quote and what they cost, Google is your friend! Make sure the estimate…

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What Car Repairs Cost in Watertown, MA

Typical independent shop prices at Massachusetts labor rates, parts and labor, for a midsize car. Each guide shows the price for your vehicle and what to ask before you pay. See all 91 repair cost guides.

Transmission fluid change cost $140 to $400 Valve cover gasket replacement cost $165 to $610 Brake pad replacement cost $140 to $390 Timing chain replacement cost $960 to $2,930 Engine mount replacement cost $200 to $880 Coolant flush cost $100 to $235