Reviews & Ratings
Service was very fast and they kept us informed along the way
Overly aggressive to the point of zealous in pushing for the list of repair. I would have appreciated consultative sell kinda of attitude. Also, poor communication and coordination for my glass repair. I went there with glass repair and…
TLDR: After my most recent experience with Pleasant Car Care, I don’t trust them to do good work on my vehicle or be honest about what is/isn’t necessary. If you want an accurate assessment of your vehicle and reasonable prices, this is…
I came in on a Friday at 5pm after taking my car to another shop that was going to charge me multiple thousands to get work done. They people at Pleasant car care were so nice and helpful, they immediately fit me in and got my car looked…
I wanted to reiterate the 1-star experiences others have had with this place. I am a mechanical engineer with years of experience of maintaining my cars to over 200,000 miles. When I went there, they took pictures and video of my control…
It's hard to find an automotive shop that is honest and good, especially among convient ones with easy booking for an appointment. It was so easy for me to have them take a look at my faulty car and have them come up with a diagnostic…
Commitment to quality and customer service is unmatched!! Charlie and his team are the best! I am the owner of a executive coach service and Pleasant car care is my go to for service on my fleet. ⭐️⭐️⭐️⭐️⭐️
overpriced. ripping people off
2022- Take EXTREME CAUTION with this company if you’re not familiar with car repairs!! Look at any estimate with scrutiny, line by line, and research the parts they quote and what they cost, Google is your friend! Make sure the estimate…
Used this repair shop? Leave a review.
Your review appears right here after a quick check. Stick to your own experience — no personal info, no promotion. Your email is never shown.
Text a repair AI that knows your car.
Text (413) 288-6349 what the vehicle is doing. It decodes your VIN, checks the open recalls, and walks you through what to check first, in plain words. The first two answers are free.
Working tech? Text TECH first and it talks specs, tests and codes.
Own this business? Claim it free, or see the Supercanic franchise programme. Run a different shop? Add it free.
Need work done in Watertown? Get a free quote.
Tell us what the car is doing. A local mechanic calls you back, most requests get a call back the same day. No fee, no obligation.