Japanese Auto Masters, Inc

Auto repair shop

4.9 4.9 from 901 reviews

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Japanese Auto Masters, Inc is an auto repair shop in Virginia Beach, VA. It holds a 4.9 star rating from 901 customer reviews. Read the reviews and hours below, or call (757) 468-1333.

Photo from japaneseautomasters.com, this business's own website.

Services Offered

Oil ChangeState InspectionsBrakesHeat or A/CTiresAlignments

As listed on its Google Business Profile. Own it? Claim the listing to set your own list.

Address3012 Holland Rd, Virginia Beach, VA 23453

MapOpen the map →

Phone(757) 468-1333

Websitehttp://www.japaneseautomasters.com/

Also onGoogle Yelp Facebook BBB

Good to knowWomen ownedComes to youWheelchair accessible entranceWheelchair accessible parkingOil changesRestroomBy appointment

PaymentsCredit cards, Debit cards, Tap to pay

Hours

See the full week

Monday	7:30 AM to 5 PM
Tuesday	7:30 AM to 5 PM
Wednesday	7:30 AM to 5 PM
Thursday	7:30 AM to 5 PM
Friday	7:30 AM to 5 PM
Saturday	Closed
Sunday	Closed

Japanese Auto Masters, Inc Reviews & Ratings

Customer reviews 4.9 4.9 · 901 reviewschecked 2026-09-24 See all reviews →

5 star851

4 star19

3 star6

2 star7

1 star18

5.0 Adam R. 2026-08-20

It is hard to find a trusting and honest company in this day and age. Japanese Auto Masters are professional, reliable and, not going to break your bank. Take your automobile to the best!

5.0 Greg P. 2026-08-20

Very pleased with service and transparent fair pricing

5.0 J. H. 2026-08-18

Communication, and understanding. All my questions were answered clearly. I had no doubts about times or costs. After hours drop or pickup is very convenient. My vehicle’s issues were resolved. I am completely satisfied, and when future…

What Customers Mention

The topics that come up most in its Google reviews, and how many reviews raise each one.

State inspection 52Dealership alternative 42Fair pricing 42Courteous staff 37Diagnosis 33Attention to detail 9No upselling 7Loaner car 5

Facebook 10 recent reviews See all on Facebook →

👎 Doesn't recommend Dee H. 2024-09-21 · via Facebook

definitely a rip off Joe calls you and tells you one thing gives you a price that would be the price then Joe calls you back and gives you a different price that'll be it I promise it won't cost any more than 1800 then you go pick it up…

👎 Doesn't recommend Paul W. 2023-05-15 · via Facebook

I have been using JAM for a couple of years and my wife has been for a very long time. Never again. My Highlander was making a noise from the engine compartment so I took it in on a Friday morning. Later that day I called and was told…

👍 Recommends Susan W. 2023-04-13 · via Facebook

Just had my oil changed and state inspection. The process was smooth and they kept me informed from drop off to pick up! I highly recommend them and will continue having my car serviced with them for years to come.

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What Car Repairs Cost in Virginia Beach, VA

Typical independent shop prices at Virginia labor rates, parts and labor, for a midsize car. Each guide shows the price for your vehicle and what to ask before you pay. See all 91 repair cost guides.

Transmission fluid change cost $125 to $370 Valve cover gasket replacement cost $150 to $550 Brake pad replacement cost $125 to $360 Timing chain replacement cost $870 to $2,670 Engine mount replacement cost $185 to $810 Coolant flush cost $90 to $215