Cortez mobile mechanic services

Extremely Disappointing Experience with Cortez Mobile Mechanic — Proceed with Caution On October 9th, I hired Cortez Mobile Mechanic to come to my home to replace my CV axle, along with several other parts. However, Jonathan stated that he would not have time to replace the additional parts because he had another appointment and would need to return another day. After the CV axle was supposedly replaced, I moved my vehicle to a different parking spot. While backing up and making a sharp turn, I immediately heard a popping noise coming from the same side where the repair had just been performed. I contacted Cortez Mobile Mechanic to report the noise. I was told to drive the vehicle a little longer and that if the noise continued, the replacement part might be defective and would need to be replaced. My concerns grew when I checked the box where my old parts were supposed to be and discovered that my old CV axle was missing. I contacted Cortez Mobile Mechanic and requested that my old axle be returned so I could recover the core charge associated with the replacement part I purchased. I received no response. I have also made multiple attempts to contact Cortez Mobile Mechanic to obtain a receipt for the payment I made in cash. I was never provided with a receipt, and my repeated requests for one have gone unanswered. The combination of the popping noise immediately after the alleged repair, the missing old CV axle, the lack of a receipt for my cash payment, and the failure to respond to my repeated attempts to resolve these issues has left me with serious concerns about whether the work I paid for was actually performed. I paid for a service and believe I deserve basic accountability, documentation of my payment, and a response when concerns arise about the work performed. Instead, I have been left without my old part, without proof of payment from the business, and without answers. Based on my experience, I cannot recommend Cortez Mobile Mechanic. The lack of